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  Analysis of the root causes of slow DNS resolution speed
Analysis of the root causes of slow DNS resolution speed
Time : 2026-01-07 15:48:04
Edit : DNS.COM

  Many website owners, when troubleshooting website access speed, often immediately attribute it to poor server performance, insufficient bandwidth, or slow programs. However, upon closer analysis, they discover that the time is already consumed by DNS resolution before the page even loads. Especially in scenarios involving cross-regional access or using cloud servers or CDNs, slow DNS resolution is often a "hidden killer," difficult to detect, yet causing users to leave immediately upon seeing a blank screen.

  To truly understand why DNS is slow, it's essential to first understand that a DNS resolution isn't a simple "lookup and be done," but rather a complete process that may involve multiple levels of nodes.

  I. What Does DNS Go Through From the User Entering a Domain Name?

  When a user enters a domain name in their browser and presses Enter, this seemingly simple action triggers a series of query processes.

  First, the system checks its local DNS cache. If the local cache already contains the IP record for that domain name, and the TTL (Time To Live) hasn't expired, the resolution is almost instantaneous, and the user experiences no delay.

  If there's no local cache, the system sends a query request to the DNS server configured for the current network. This DNS server is usually provided by the ISP or may be a public DNS server manually configured by the user.

  Next, if this DNS server itself doesn't have a cache, it needs to continue querying upstream, potentially involving multiple nodes such as root servers, top-level domain servers, and authoritative DNS servers. Each additional level of network access means an additional round-trip time, which is one of the root causes of slow DNS.

  II. The First Fundamental Reason for Slow DNS Resolution: Network Distance and Link Quality

  DNS queries are essentially network requests, therefore, like server response speeds, they are affected by network distance and link quality.

  If the user is located in China, but the DNS service node used by the domain name is primarily located overseas, then each resolution request may require cross-border transmission. Cross-border networks are characterized by complex routing, numerous relay nodes, and large latency fluctuations.

  Even if the server itself has excellent performance, if the DNS query request has to "take a longer route," the resolution time will increase significantly. Many websites are deployed domestically, but use overseas DNS service providers, resulting in "fast servers, slow DNS."

  Furthermore, the differences in interconnection quality between different ISPs are also significant. Some DNS nodes respond quickly on China Telecom networks but become significantly slower on China Mobile or China Unicom networks. This is not accidental, but rather due to the asymmetry in network interconnection quality.

  Ⅲ, the second fundamental reason for slow DNS resolution: Low DNS cache hit rate

  Theoretically, DNS queries should hit the cache frequently for fast resolution. However, in reality, many websites have low DNS cache hit rates.

  Common reasons for low cache hit rates include: excessively short TTL settings, frequent modifications to DNS records, and the use of numerous dynamic subdomains.

  When the TTL is set very short, such as tens of seconds or even a few seconds, the cache in the DNS server quickly becomes invalid, forcing a new query to the authoritative server on every access. This practice has its merits when migrating or changing IPs, but long-term use will severely slow down resolution speed.

  Additionally, some systems generate a unique subdomain for each user for tracking or distributing resources. This practice renders the DNS cache almost ineffective because each domain name is "appearing for the first time."

  IV. The Third Root Cause of Slow DNS Resolution: Insufficient Performance of Authoritative DNS Servers

  When a cache miss occurs, the final query request will fall to the authoritative DNS server. If the authoritative server itself has insufficient performance, all miss requests will be slowed down.

  Performance problems can stem from multiple sources: low DNS server hardware performance, limited concurrent processing capacity, improper software configuration, malicious queries, or attacks.

  Many sites still use a single authoritative DNS. Once this node becomes overloaded, the resolution speed will plummet, even resulting in timeouts. Worse still, when DNS malfunctions, the website often appears "completely inaccessible," rather than "slower."

  V. The Fourth Root Cause of Slow DNS Resolution: DNS Hijacking or Poisoning

  In some network environments, DNS queries do not always follow the "normal path." DNS hijacking and poisoning can cause resolution requests to be intercepted, redirected, or return abnormal results.

  When this happens, a user's DNS requests may be forcibly redirected to an advertising page, returned with an incorrect IP address, or repeatedly queried without receiving a correct response.

  These anomalies all increase resolution time and may even lead to multiple retries, resulting in extremely slow DNS or outright failure. For website owners, these problems are often difficult to detect directly on the server side, yet they significantly impact user experience.

  Ⅵ, the fifth fundamental reason for slow DNS resolution: Improper CDN and DNS coordination

  When using a CDN, the role of DNS becomes more complex. The result of domain name resolution is often not the origin server's IP, but rather the CDN node's IP.

  If the CDN's scheduling strategy or DNS node distribution is unreasonable, users may be assigned to nodes that are far away, requiring multiple DNS hops to complete the resolution, resulting in significant differences in resolution results across different regions.

  Some CDN solutions introduce multiple CNAME resolutions at the DNS layer to achieve more accurate scheduling, with each hop increasing resolution time. Without proper optimization, DNS time may even exceed the actual page load time.

  VII. The Sixth Root Cause of Slow DNS Resolution: Local Network Environment Issues

  Not all slow DNS problems originate on the website side. The user's local network environment also directly affects resolution speed.

  Common situations include slow local DNS server response, outdated or misconfigured network equipment, and strict traffic audits implemented on company or campus networks.

  In these environments, even if the website's DNS itself is normal, users will still experience very slow resolution. This is why the same website can offer vastly different user experiences on different networks.

  VIII. Why Slow DNS is Often Misdiagnosed as "Slow Server"

  DNS resolution occurs before the actual HTTP connection is established. Therefore, in the browser, users often only see the "page loading" status and are unaware of where the problem is.

  Many speed testing tools, without detailed segmentation, include DNS time in the "first byte time," leading website owners to mistakenly believe the problem is slow server response and repeatedly optimize in the wrong direction.

  Only when you clearly distinguish between: DNS resolution time, TCP connection establishment time, SSL handshake time, and server response time can you truly pinpoint the problem.

  Slow DNS resolution speeds are not usually caused by a single misconfigured parameter, but are often the result of a combination of factors. These factors involve network structure, caching strategies, node deployment, and security environment, among others. For website owners, the most important thing is not to memorize a particular "optimization technique," but to establish a correct understanding: DNS is the first step in the website access chain, and also the most easily overlooked. Once a bottleneck occurs here, all subsequent optimizations will be significantly less effective.

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